Birdsong Medical Privacy Policy & Terms and Conditions

Effective Date: 2-25-2026

Welcome to the Birdsong Medical Centre website ("Site"). These Terms of Service ("Terms") govern your use www.birdsongmedical.com and any related services, content, features, and communications provided by Birdsong Medical Centre ("Birdsong," "we," "our," or "us").

By accessing or using this Site, you agree to be bound by these Terms. If you do not agree, please do not use the Site.

1. Purpose of the Site The Site is provided for informational, educational, and scheduling purposes related to the services offered by Birdsong Medical Centre, including integrative medical care, wellness services, coaching, diagnostics, and related offerings. Content on this Site is not intended to replace professional medical advice, diagnosis, or treatment.

2. No Medical AdviceInformation provided on this Site — including articles, descriptions, videos, blog content, or communications — is for general informational purposes only and does not constitute medical advice. Use of this Site does not establish a physician–patient or provider–client relationship.Always seek the advice of your physician or qualified healthcare provider regarding any medical condition or treatment.If you are experiencing a medical emergency, call 911 or seek immediate medical care.

3. Eligibility You must be at least 18 years old to use this Site or submit personal information.By using the Site, you represent that you meet this requirement.

4. Appointments, Memberships, and Services Booking appointments or purchasing memberships through the Site is subject to availability and additional agreements, including service-specific consent forms and membership agreements. Birdsong reserves the right to:

Modify or discontinue services

Refuse or cancel bookings

Update pricing

Limit availability

Membership benefits, credits, and discounts are governed by separate membership terms.

5. Payments and Billing

Payments made through the Site are processed via secure third-party payment processors. By providing payment information, you represent that you are authorized to use the payment method. Birdsong does not store full payment card information. Refund policies for services, memberships, or programs will be disclosed at the time of purchase or within applicable service agreements.

6. Insurance Disclaimer

Birdsong Medical Centre operates as a concierge-style practice and may not be in-network with insurance providers. While we may assist with billing on your behalf, coverage is not guaranteed. You are responsible for understanding your insurance benefits.

7. Intellectual Property

All content on the Site — including text, graphics, logos, images, videos, design elements, and brand materials — is the property of Birdsong Medical Centre or its licensors and is protected by copyright, trademark, and other laws.You may not copy, reproduce, distribute, modify, or create derivative works without prior written permission.The Birdsong name, logo, and associated marks are proprietary.

8. User Conduct

You agree not to:

- Use the Site for unlawful purposes

- Attempt to gain unauthorized access to systems

- Interfere with Site functionality

- Submit false or misleading information

- Upload malicious code

- Use the Site in a way that could harm Birdsong or other users

9. Third‑Party LinksThe Site may contain links to third‑party websites or services. Birdsong is not responsible for their content, policies, or practices.Accessing third‑party sites is at your own risk.

10. Privacy

Your use of the Site is also governed by our Privacy Policy, which describes how we collect, use, and protect personal information.

11. Disclaimer of Warranties

The Site is provided "as is" and "as available" without warranties of any kind, express or implied. Birdsong does not guarantee that the Site will be uninterrupted, error‑free, or free of viruses.

12. Limitation of Liability

To the fullest extent permitted by law, Birdsong Medical Centre and its affiliates, clinicians, staff, and partners shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Site.

13. Indemnification

You agree to indemnify and hold harmless Birdsong Medical Centre from any claims, damages, or expenses arising from your use of the Site or violation of these Terms.

14. Modifications to the Terms

We may update these Terms at any time. Changes will be posted on this page with an updated effective date.Your continued use of the Site constitutes acceptance of any modifications.

15. Governing Law

These Terms shall be governed by the laws of the State of South Carolina, without regard to conflict of law principles.Any disputes shall be resolved in the courts located in Charleston County, South Carolina.

16. Contact Information

Birdsong Medical Centre Website: www.birdsongmedical.com

Email: [email protected]

Address: 973 Houston Northcutt Blvd, Mt Pleasant, SC 29464

17. HIPAA Acknowledgement

Birdsong Medical Centre is committed to protecting the privacy and security of your health information in accordance with applicable laws, including the Health Insurance Portability and Accountability Act (HIPAA). Submission of information through the Site does not replace or modify any formal Notice of Privacy Practices provided in connection with clinical services. If you become a patient or client, you will receive additional HIPAA disclosures and authorizations. Please avoid submitting sensitive medical information through unsecured forms unless specifically instructed.

18. Energy, Integrative, and Wellness Modalities Disclaimer

Birdsong Medical Centre offers integrative and wellness services that may include energy-based, frequency-based, mind–body, and complementary approaches. These services are intended to support overall wellbeing and are not substitutes for medical diagnosis or treatment unless explicitly provided as part of a licensed medical service.Individual experiences may vary. You acknowledge that participation in these services is voluntary and based on personal choice.

19. Membership Auto‑Renewal Disclosure

Certain memberships or subscription programs offered through Birdsong may automatically renew at the end of each billing cycle unless canceled in accordance with the applicable membership agreement.By enrolling, you authorize recurring charges to your designated payment method. You may cancel according to the procedures outlined in your membership documentation.

20. Liability Waiver Reference

Participation in certain services, events, treatments, classes, or programs may require execution of additional informed consent forms or liability waivers. By using the Site and scheduling services, you acknowledge that such documentation may be required prior to participation.

21. No Guarantees of Outcomes

Birdsong Medical Centre does not guarantee specific medical, health, performance, or wellness outcomes. While services are designed to support prevention, optimization, and whole‑person wellbeing, results vary based on individual circumstances, biology, adherence, and other factors beyond our control.

22. High‑Ticket Programs and Packages

Certain offerings — including immersive experiences, intensive programs, retreats, or premium service packages — may be subject to separate agreements outlining payment schedules, cancellation policies, and participation terms. Unless otherwise stated in writing, fees for such programs may be non‑refundable or subject to specific refund conditions disclosed at enrollment.

23. Media, Photography, and Event Consent

Birdsong Medical Centre may photograph, record, or capture audio or video during events, tours, or community experiences for educational, archival, or promotional purposes.By attending events or participating in activities where notice is provided, you grant permission for your likeness to be used unless you notify staff in writing at the time of attendance.

24. California Privacy Rights (CCPA/CPRA Notice)

If you are a California resident, you may have certain rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including the right to request access to personal information collected, request deletion of certain information, and opt out of certain data uses where applicable. Birdsong does not sell personal information as defined under these laws. Requests regarding privacy rights may be directed to the contact information listed below.

25. Entire Agreement

These Terms constitute the entire agreement between you and Birdsong Medical Centre regarding use of the Site and supersede prior agreements or understandings.

By using this Site, you acknowledge that you have read, understood, and agree to these Terms of Service.